What is the ISO 9001 quality standard
ISO 9001 version 2015 is an approach used to define how an organization can meet the requirements of its customers and other stakeholders in its activities. It is a quality management system that provides companies with a framework for implementing the organizational requirements required to develop and maintain a quality management system.
The ISO 9001 standard is based on the concept of continuous improvement, i.e. a continuous effort to improve products, services or processes. Thus structured, the quality procedure allows the establishment of processes that allow the services or manufactured products to maintain a defined and constant level of quality throughout manufacturing. For the greatest satisfaction of customers, but not only. Indeed, the ISO 9001: 2015 standard gives keys to improving the functioning of the company, offering better working conditions to employees and making processes more efficient. It is a quality standard that allows for “win/win” relationships.
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